Coronavirus update: Integra Partners is committed to the stakeholders that we service; Patients, Providers, Health Plans. Please review our message to our partners


To create a frictionless
healthcare system


Since 2005, Integra has been recognized as the thought leader on DMEPOS services. Whether you’re a provider looking to work with more health plans, an insurer looking to provide broader access to your membership, or a patient searching for local, quality care you can trust, Integra provides unparalleled access to a greater network.


Increase profitability icon

Reimagine your relationships with DMEPOS providers


provider network icon

Who want to simplify their relationships with payers by reducing complexity and increasing reach


Attract more patients icon

Who are looking for qualified DMEPOS providers to deliver the care you need

Meet the Team Who’s
Reducing Friction in Healthcare

Our management team includes experienced leaders and industry professionals,
all dedicated to making healthcare more efficient for providers, payers and patients. Meet our leadership team.

Mett Integra Partners President, Dominic Paniccia


Dominic joined Integra Partners in 2016 as Chief Financial Officer and in 2019 he was appointed as Chief Executive Officer.  Prior to joining Integra, Dominic was Vice President of Finance for American Express where he held several roles of increasing responsibility. He has also Co-Founded an Information Services Start-Up CB Insights and held roles at AIG, Nexant and ABB. Dominic holds a Bachelor’s degree from Manhattan College and an MBA from Fordham University Graduate School of Business.

Meet Integra Partners, COO, Jeffrey Bishop

Jeffrey S. Bishop

Jeff has spent the majority of his career building and leading service delivery organizations around the world. Prior to joining Integra Partners he spent three years in Jamaica serving as CEO of Tritel Services Jamaica Ltd. In this role he was responsible for leading the organization’s growth and development from a start-up business with two employees to a multi-facility operation with over 2,000 team members. Previous to the Jamaica assignment, Jeff served as the Chief Operating Officer at Convey Health Solutions (a technology and service solutions provider serving Medicare Part B, C and D clients and members). Before joining Convey, Jeff was Executive Vice President, America’s and Asia Pacific for Stream Global Services where he developed and led an organization consisting of 28 service centers and over 24,000 team members in locations around the world. In his role as COO at Integra Partners, Jeff is responsible for leading customer facing service delivery operations that support providers, payors and members.



Jay Shah joined Integra in 2018 as the Chief Financial Officer. Jay began his career in investment banking in India. He then moved to the US to get his MBA and joined American Express’ Risk Management team in 2001. Over his 17 year career at American Express, Jay was the CFO of US Prepaid business, CFO of Global Real Estate and CFO of US Commercial business. In addition, Jay headed the Data and Strategy team for the US Commercial business and managed sales operations for 1,000+ sales and client management executives. Jay has a Bachelors in Commerce and Economics from University of Mumbai, is a Chartered Accountant, holds his MBA in Finance from Case University and is a CFA charter holder.

Meet Integra Partners associate general Counsel, Lauren Russo
General Counsel & VP of People


Lauren joined Integra Partners in 2018. Prior to joining Integra, Lauren held various legal leadership roles at GE Healthcare, a division of General Electric Company, covering businesses at the intersection of healthcare and technology, including analytics, workforce management, revenue cycle management and electronic medical records. Previously she worked at IDX Systems Corporation, a healthcare IT company and as an associate at a large NY law firm. Lauren holds a Bachelor’s degree from Rutgers University and earned her law degree from New York University.

Meet Integra Partners, Sr. Dir of Managed Care Solutions, Scott Brennan
SVP Strategy & Corporate Development


Scott joined Integra Partners in 2012. Originally a member of the Network Development team, Scott has grown through that position and Business Development to his current role as VP of Strategic Partnerships. Prior to joining Integra, Scott finished at the top of his Management Development Program at PoolCorp and was responsible for Business Development at Horizon Distributors, a subsidiary of PoolCorp. Scott holds a Bachelor of Science degree in Supply Chain and Information Systems from Penn State University.

Ted Williamson, SVP of Technology
SVP of Technology

Ted Williamson

Ted joined Integra in 2019. Prior to joining Integra, Ted was the Director of Enterprise Architecture for WellCare, a leading, Medicaid and Medicare provider. Previous to WellCare, Ted held leadership roles of increasing responsibility at Blue Cross Blue Shield of Michigan and Quicken Loans. Prior to that, Ted spent 15 years Microsoft in a consulting role and as Director of Global Consulting. Ted holds a B.A. from the University of Michigan.

Meet Integra Partners VP of Managed Care Solutions, Rob O' Brien
SVP, Payer Relations & Business Development


Rob joined Integra Partners in 2016. Prior to joining Integra, Rob was the Senior Vice-President of Payer Solutions at Medline Industries. Rob’s primary responsibilities include national and regional payer contract negotiations, payer relationships, and program development for Medline’s product lines as they relate to managed care plans. Prior to that, Rob was Co-Founder of Medical Spend Management who created a Group Purchasing Organization geared towards payers and how to effectively purchase and mange medical device and product cost. Rob’s payer experience comes from his 20 years at Aetna (by way of U.S. Healthcare). Rob was responsible for managing over $2 Billion in spend and is credited with creating many new programs at Aetna that helped the company reduce its medical cost expense substantially over the years.

SVP, Payer Relations & Business Development

Amvrosios Ioannidis

Amvrosios joined Integra in 2019.  Prior to joining Integra, Amvrosios was Vice President of Payer Sales and Account Management for Onco360, a leading, independent Specialty Pharmacy focused on cancer care.  He also served as Vice President of Marketing and Product Management for the organization.  Previous to Onco360, Amvrosios held roles of increasing responsibility at Medco Health Solutions, a leading healthcare and pharmacy services company.  Amvrosios holds a B.A. in Psychology from Rutgers College, and an M.B.A. from William Paterson University.   

VP of Network Expansions & Partnerships

Michael Dorrie

Michael Dorrie joined Integra in 2019 as the Chief of Staff. Michael began playing an integral part of increasing the effectiveness of the Sales, Implementations and Executive Leadership Team with strategies to successfully onboard new partners. In 2017, prior to joining Integra, Michael managed Business and Operations for three high performing charter schools in New York City. In 2012, he held senior roles at a mortgage firm in New York, helping scale the business as it expanded into new areas. Michael spent several years in the U.S. Army as a Non-Commissioned Officer, building and leading combat teams in both Iraq and Afghanistan. Michael also serves on the Board of Directors for a charter school network in New York City. Michael holds a B.A. in Business from Berkeley College, and an M.B.A. from Cornell University.

Integra has received ISO 27001 certification from Schellman & Company, LLC, an ANAB and UKAS accredited Certification Body based in the United States for its information security management system (ISMS) supporting INTEGRA PARTNERS Services

Integra is ISO27001 Certified


Our board includes seasoned leaders from across the healthcare community.
 Take a glance at the directors and advisors behind Integra.
Meet Integra Partners Board Member, Thomas Croswell

Thomas A. Croswell, CLU

Tom joined Tufts Health Plan in 2007 as chief operating officer and was promoted to president and COO in 2013. He assumed the CEO position in January 2016. As the COO, he was responsible for direction and oversight of the company’s three business lines, defining and implementing the company’s strategic plan, and ensuring that Tufts Health Plan maintained its strong culture of quality, innovation and customer service. Tom previously served as senior vice president of medical management and specialty businesses at CIGNA HealthCare. While at CIGNA, he also served as president of its dental, pharmacy and workers’ compensation businesses, and led development of its consumer-directed health care products. Prior to his career at CIGNA, Tom served in senior leadership roles at Prudential Insurance Company, including president of its western region and senior vice president of its individual insurance organization. He is a past member of the board of directors of the National Committee on Quality Assurance and currently serves as chair of the board of directors of the Alzheimer’s Association of Massachusetts and New Hampshire. He is also a member of the board of directors of the Network for Excellence in Health Innovation. Tom completed the Wharton Advanced Management Program at the University of Pennsylvania and earned a B.A. from Syracuse University. He is a chartered life underwriter.

Meet Integra Partners Board Member, Umesh Kurpad


Umesh is the Senior Vice President and Chief Financial Officer of Tufts Health Plan. Prior to Tufts Health Plan, Umesh served as chief financial officer of Munich Re Health America, a leading provider of health care risk management solutions. Umesh has also served in senior leadership roles at CIGNA Corporation, including vice president of business development for the Asia/Pacific unit of CIGNA International, assistant vice president of provider and international strategy, and assistant vice president and controller of managed care operations. Mr. Kurpad began his health care career at Kaiser Permanente in California and worked on both financing and delivery of health care. Umesh earned an M.B.A. from the University of Florida and a B.S. in civil engineering from the University of Delhi, India. He completed the certified public accountant exams in California. Umesh currently serves as a board member of Care Well Urgent Care Centers and the Healthcare Financial Management Association, and is a Corporate Council Member on the Environmental League of Massachusetts. He previously served on a number of boards including Lovelace Health Systems, Health Dialog, Cairnstone, iiSi and Sterling Health Plans.


Marc Spooner

Marc is the executive vice president of commercial and government products at Tufts Health Plan.  In this role he has oversight of Tufts Health Plan’s three product lines – Commercial Products, Senior Products and Public Plans – and business diversity.  Marc joined Tufts Health Plan in 2004, and has served as president of the Commercial Products division, senior vice president of health care services, vice president of provider contracting and vice president of strategy and product development. Prior to joining Tufts Health Plan, Marc worked for Deloitte Consulting, where he focused on the health insurance market. 

Marc serves on the Greater Boston Chamber of Commerce board of directors. He is the executive sponsor of Tufts Health Plan’s Veterans and Military business resource group, that strives to build a diverse community for all current and former military service members and military allies while establishing an inclusive environment to help employees build a career, share experiences and become thought leaders. He earned an M.B.A from Harvard Business School and a B.A. from Duke University.


Partner with an independent network manager to gain access to more health plans and service a larger pool of patients

I am a health plan and I am interested to learn how to optimize my DMEPOS program, Email:

I am a provider and I would like to gain access to additional health plans




TTY: Dial 711

Integra Partners


Since 2005, Integra has been recognized as the thought leader on DMEPOS services. Whether you’re a provider looking to work with more health plans, an insurer looking to provide smarter access to your membership, or a patient searching for local, quality care you can trust, Integra provides unparalleled access to a greater network.

©2018 Integra Partners LLC