To create a frictionless
WE ARE THE INDUSTRY-LEADING INDEPENDENT
FOR THE DMEPOS COMMUNITY
Since 2005, Integra has been recognized as the thought leader on DMEPOS services. Whether you’re a provider looking to work with more health plans, an insurer looking to provide broader access to your membership, or a patient searching for local, quality care you can trust, Integra provides unparalleled access to a greater network.
FOR HEALTH PLANS
Reimagine your relationships with DMEPOS providers
Who want to simplify their relationships with payers by reducing complexity and increasing reach
Who are looking for qualified DMEPOS providers to deliver the care you need
Meet the Team Who’s
Reducing Friction in Healthcare
Our management team includes experienced leaders and industry professionals,
all dedicated to making healthcare more efficient for providers, payors and patients. Meet our leadership team.
Dominic joined Integra Partners in 2016 as Chief Financial Officer and in 2019 he was appointed as Chief Executive Officer. Prior to joining Integra, Dominic was Vice President of Finance for American Express where he held several roles of increasing responsibility. He has also Co-Founded an Information Services Start-Up CB Insights and held roles at AIG, Nexant and ABB. Dominic holds a Bachelor’s degree from Manhattan College and an MBA from Fordham University Graduate School of Business.
Jay Shah joined Integra in 2018 as the Chief Financial Officer. Jay began his career in investment banking in India. He then moved to the US to get his MBA and joined American Express’ Risk Management team in 2001. Over his 17 year career at American Express, Jay was the CFO of US Prepaid business, CFO of Global Real Estate and CFO of US Commercial business. In addition, Jay headed the Data and Strategy team for the US Commercial business and managed sales operations for 1,000+ sales and client management executives. Jay has a Bachelors in Commerce and Economics from University of Mumbai, is a Chartered Accountant, holds his MBA in Finance from Case University and is a CFA charter holder.
Jeffrey S. Bishop
Jeff has spent the majority of his career building and leading service delivery organizations around the world. Prior to joining Integra Partners he spent three years in Jamaica serving as CEO of Tritel Services Jamaica Ltd. In this role he was responsible for leading the organization’s growth and development from a start-up business with two employees to a multi-facility operation with over 2,000 team members. Previous to the Jamaica assignment, Jeff served as the Chief Operating Officer at Convey Health Solutions (a technology and service solutions provider serving Medicare Part B, C and D clients and members). Before joining Convey, Jeff was Executive Vice President, America’s and Asia Pacific for Stream Global Services where he developed and led an organization consisting of 28 service centers and over 24,000 team members in locations around the world. In his role as COO at Integra Partners, Jeff is responsible for leading customer facing service delivery operations that support providers, payors and members.
EVP of People and Client Solutions
Lisa joined Integra Partners in 2014. Prior to joining Integra, Lisa ran talent acquisition for GLG, a global professional services firm. Additionally, Lisa has worked in sales, operations, management and human resources at two of the world’s most respected brands: Enterprise Rent-a-Car and FedEx. During her 10 years with FedEx she was a President’s Club Global Corporate Account Executive and a leader in their Talent and Development department. She also was the VP of People Solutions at FSG, a staffing and outsourcing firm. Lisa holds a Bachelor of Arts degree from the University at Buffalo.
VP of Strategic Partnerships
Scott joined Integra Partners in 2012. Originally a member of the Network Development team, Scott has grown through that position and Business Development to his current role as VP of Strategic Partnerships. Prior to joining Integra, Scott finished at the top of his Management Development Program at PoolCorp and was responsible for Business Development at Horizon Distributors, a subsidiary of PoolCorp. Scott holds a Bachelor of Science degree in Supply Chain and Information Systems from Penn State University.
VP of Managed Care Solutions
ROB O' BRIEN
Rob joined Integra Partners in 2016. Prior to joining Integra, Rob was the Senior Vice-President of Payer Solutions at Medline Industries. Rob’s primary responsibilities include national and regional payer contract negotiations, payer relationships, and program development for Medline’s product lines as they relate to managed care plans. Prior to that, Rob was Co-Founder of Medical Spend Management who created a Group Purchasing Organization geared towards payers and how to effectively purchase and mange medical device and product cost. Rob’s payer experience comes from his 20 years at Aetna (by way of U.S. Healthcare). Rob was responsible for managing over $2 Billion in spend and is credited with creating many new programs at Aetna that helped the company reduce its medical cost expense substantially over the years.
Lauren joined Integra Partners in 2018. Prior to joining Integra, Lauren held various legal leadership roles at GE Healthcare, a division of General Electric Company, covering businesses at the intersection of healthcare and technology, including analytics, workforce management, revenue cycle management and electronic medical records. Previously she worked at IDX Systems Corporation, a healthcare IT company and as an associate at a large NY law firm. Lauren holds a Bachelor’s degree from Rutgers University and earned her law degree from New York University.
Andrew joined Integra Partners in 2011 as President, CEO and board member and in 2019 he became Integra’s Senior Advisor. Prior to joining Integra, Andrew was the managing partner of Duane Street Capital, a private investment firm. He has also held roles at Vestar Capital Partners and Goldman Sachs, & Co. Andrew has been successfully involved with numerous entrepreneurial growth companies, including Bonobos, New Media Learning, Second Time Around and Axial Markets. Andrew holds a Bachelor’s degree from Emory University and an MBA from Stanford’s Graduate School of Business.
Integra has received ISO 27001 certification from Schellman & Company, LLC, an ANAB and UKAS accredited Certification Body based in the United States for its information security management system (ISMS) supporting INTEGRA PARTNERS Services
BOARD OF DIRECTORS
Take a glance at the directors and advisors behind Integra.
Thomas A. Croswell, CLU
Tom joined Tufts Health Plan in 2007 as chief operating officer and was promoted to president and COO in 2013. He assumed the CEO position in January 2016. As the COO, he was responsible for direction and oversight of the company’s three business lines, defining and implementing the company’s strategic plan, and ensuring that Tufts Health Plan maintained its strong culture of quality, innovation and customer service. Tom previously served as senior vice president of medical management and specialty businesses at CIGNA HealthCare. While at CIGNA, he also served as president of its dental, pharmacy and workers’ compensation businesses, and led development of its consumer-directed health care products. Prior to his career at CIGNA, Tom served in senior leadership roles at Prudential Insurance Company, including president of its western region and senior vice president of its individual insurance organization. He is a past member of the board of directors of the National Committee on Quality Assurance and currently serves as chair of the board of directors of the Alzheimer’s Association of Massachusetts and New Hampshire. He is also a member of the board of directors of the Network for Excellence in Health Innovation. Tom completed the Wharton Advanced Management Program at the University of Pennsylvania and earned a B.A. from Syracuse University. He is a chartered life underwriter.
Umesh is the Senior Vice President and Chief Financial Officer of Tufts Health Plan. Prior to Tufts Health Plan, Umesh served as chief financial officer of Munich Re Health America, a leading provider of health care risk management solutions. Umesh has also served in senior leadership roles at CIGNA Corporation, including vice president of business development for the Asia/Pacific unit of CIGNA International, assistant vice president of provider and international strategy, and assistant vice president and controller of managed care operations. Mr. Kurpad began his health care career at Kaiser Permanente in California and worked on both financing and delivery of health care. Umesh earned an M.B.A. from the University of Florida and a B.S. in civil engineering from the University of Delhi, India. He completed the certified public accountant exams in California. Umesh currently serves as a board member of Care Well Urgent Care Centers and the Healthcare Financial Management Association, and is a Corporate Council Member on the Environmental League of Massachusetts. He previously served on a number of boards including Lovelace Health Systems, Health Dialog, Cairnstone, iiSi and Sterling Health Plans.
Since 2005, Integra has been recognized as the thought leader on DMEPOS services. Whether you’re a provider looking to work with more health plans, an insurer looking to provide smarter access to your membership, or a patient searching for local, quality care you can trust, Integra provides unparalleled access to a greater network.
©2018 Integra Partners LLC